Orders

How Long Will It Take To Receive My Order

Orders will be shipped 2 days after payment. Subject to stock availability.

What If There Is An Issue With My Order

We allow two weeks after receipt of order for you to contact us with any issues that you may have with your order.

Please email info@speechlab.co.za with your order number and description of your concerns and/or questions and we will respond accordingly.

Where Is My Order

Speechlab is not responsible for shipments once picked up at the Speechlab facility.  Speechlab uses the Shipper-provided tracking number to review shipment status when necessary; for example, the Fastway-managed tracking website is  https://www.fastway.co.za

Purchase Orders

What Payment Methods Do You Accept

We accept Visa, MasterCard as well as EFT's.

How Do I Calculate The Shipping Costs

Shipping charges are calculated at checkout and are based on shipment weight and dimensions, as well as destination. Shipping charges are consistent with current Fastway Courier rates.

Cleaning OF Tools

How Should I Clean My Tools

  • When using TalkTools® single patient use devices it is critical to clean and disinfect the tools between uses. The items should always be cleaned as soon as practical after each use. - Recommend Cleaning & Disinfection Instructions.